It's time for clarity! Tell your friends and colleagues that the Awards are open for entries | Photo of tūī by Mark Trufitt on Excio
It’s time for clarity! Entries are now open for this year’s Awards in all categories. As we’re sure you’ll agree, the Awards have a category for almost every type of business writing.
From macro to micro
Perhaps your plain language project has been running for a while and you’re now ready to enter the premier Plain Language Champion — Best Organisation category. Or you might be starting small by entering the Best Plain Language Sentence Transformation.
From jargon-filled to easy-to-read
Have you turned a document or website from gobblydegook into something clear, concise, and jargon-free? Produced a shining example of anti-legalese that your clients love? Or dazzled your stakeholders with an awesome annual report that ticks all the reporting boxes?
Our judges are looking forward to seeing outstanding examples that defy the stereotypes of legal writing and business jargon.
From individual to team contributors
Technical communicators — get ready to send us your portfolios! Plain language project teams and individuals — prepare your submissions! We’re keen to celebrate your work whether it’s behind the scenes or front and centre in your organisation or sector.
From transformation to celebration
Another category the judges always love is the Best Plain Language Turnaround — especially if the turnaround was inspired by a Brainstrain nomination in previous years. And members of the public are welcome to nominate examples of the Best Communication or the Worst Brainstrain for the People’s Choice Awards.
You’ll find lots of inspiration in the statements from our 2021 winners and finalists. And plenty more on the gallery page where we showcase video stories of plain language initiatives.
Meet our 2021 winners and finalists
Get inspired by the stories in our gallery and share your own story
Entries are open until 31 July, so start planning your entry now. Once again we welcome entries from both New Zealand and Australian-based organisations.
Choose your categories for the 2022 Awards
Get involved with the People’s Choice Awards
Read about the benefits of sponsoring the Awards
Sign up to our newsletter for the latest news
Anne-Marie Chisnall May 12th, 2022
Posted In: 2022 Plain Language Awards, Communications, Story theme
Tags: Best Legal Document, Best Organisation, Best Plain Language Annual Report, Best Plain Language Document, Best Plain Language Legal Document, Best Plain Language Turnaround, Best Plain Language Website, Best Sentence Transformation, Best Technical Communicator, Brainstrain, jargon-busting, People's Choice, Plain Language Champion, transformation
Confusion costs readers and sends them in the wrong direction | Photo by NeONBRAND on Unsplash
Have you spotted a piece of bad communication in the wild recently? Do you know of a particularly painful sentence or paragraph that needs taming? Although entries are officially closed for the 2021 Awards, we’re still keen to talk about one of the categories that’s a fan favourite — the Worst Brainstrain Communication.
We’ll be highlighting some brainstraining sentences during the Awards ceremony
Send us a gnarly sentence or two that you’ve had a close encounter with. We’ll be doing a few callouts for the Brainstrain category during the 2021 Awards ceremony on Thursday, 14 October. So we’re keen to get as many sentences as we can before next Thursday.
Our callouts on the day won’t be official winners of the infamous Brainstrain trophy bin filled with sour worm lollies from previous Awards ceremonies.
But rest assured that we’re keen to share your examples so that we can continue to highlight where work still needs to be done in the interests of clear communication.
The traditional Brainstrain trophy is a bin containing sour worm lollies | Photo by Bill Craighead on Unsplash
Why it’s good to point out the bad
In good humour, the Brainstrain award puts a confusing document or webpage under the spotlight. And we hope that the organisations responsible will rewrite them in beautifully plain English.
Previous winners of the Brainstrain have seen the light and taken the callout on the chin. They’ve worked on their documents and improved them, sometimes even turning up as winners in the Best Plain English Turnaround Award in subsequent years.
Send us any confusing sentences you’ve found before Thursday, 14 October by entering them in Submittable. (You’ll need to log in to your Submittable account or set up an account.)
Send us your Brainstrain sentences
The fan-favourite Brainstrain trophy was last awarded in 2018 | Photo by Rebecca McMillan Photography
Join us to celebrate the 2021 Plain English Awards
We’ll be celebrating all our finalists and winners of the 2021 Plain English Awards on Thursday, 14 October. So come along and enjoy the online ceremony — it’s a free event!
Register to attend the 2021 Awards ceremony
Jonathan Tan October 5th, 2021
Posted In: 2021 Awards ceremony, Brainstrain
Tags: 2021 Plain English Awards, Brainstrain, clear communication, jargon-busting, People's Choice, transformation, Worst Brainstrain
A beautiful handmade trophy is one of several prizes in store for Accuro Health Insurance. Image by A Beautiful Photo
Winners in the 14th annual People’s Choice Awards were announced by Awards media partner Newsroom last week. The People’s Choice Awards recognise the best and worst in government and corporate communications, nominated anonymously by members of the public.
Accuro Health Insurance comes out tops
The award for the People’s Choice — Best Plain English Communication goes to Accuro Health Insurance for their website.
See the official announcement on the Newsroom website
The person who nominated this website said:
It’s a beautifully clear, simple website. I found it clear and logical.
The international panel of judges said about this entry:
This website is a very good example of plain English used to support a business to communicate clearly and in an engaging way with as many New Zealand residents and citizens as possible. I’d expect it to have a positive impact on sales to new customers and existing customer retention and engagement.
This is a very strong site. It gives a great first impression, drawing the reader in from the start. This is then followed up by concise and engaging content, and a simple-to-navigate layout that makes it easy for readers to find and do what they need to.
[Accuro has] done a good job creating a user experience that is clear and helpful, which is refreshing for an insurance organisation.
Bad news for Auckland Council
The award for the People’s Choice — Worst Brainstrain Communication goes to Auckland Council for its Proposed Plan Change letter.
See the official announcement on the Newsroom website
The person who nominated this document said:
A good friend of mine came in waving her [copy of this letter] at me, saying she had a Master’s degree in English and couldn’t understand a word of it.
The international panel of judges said about this entry:
This document is very difficult to understand, which disturbs me because it seems very important for landowners. Also, the writer portrays the content as unimportant, but I don’t think it is so, and this makes me suspicious.
The council is trying to bring a planning change to the attention of its ratepayers and residents. But it has failed miserably to think about how to get that message across in plain language. [The letter] appears to be written for people who understand council processes, not for those who will be most affected by the change.
The third component of this communication is already written in plain language, so the skills to write the rest in plain language exist. This is poor performance for a very important matter, and a huge opportunity missed. Many residents were frustrated by this communication.
New Zealanders continue to benefit after 14 years
The People’s Choice Awards are held each year and form part of the Plain English Awards. The full Plain English Awards are held every second year. Entries for the 2020 Plain English Awards will open at the end of March 2020.
After 14 years of Awards, New Zealanders continue to reap the benefits of business and government using clear communication to engage with their clients, consumers, and customers. The Awards reinforce the element of care that lies behind reader-focused communications.
Awards founder (and CE of plain language consultancy Write Limited) Lynda Harris said care is one of the qualities associated with plain English that’s closest to her heart.
People who choose to communicate in plain English do, by definition, care about their readers. They put the needs of their readers first as they think and write. They care about people, impact, and outcomes.
Awards sponsors
Sponsors for this year’s Awards included WriteMark, Write Limited, Wright Family Foundation, Graphic Solutions, Newsroom, printing.com, MoneyHub, and Consumer NZ.
Other sponsors, whose contributions to the Awards were invaluable, are Editor Software (United Kingdom), JUNO Investing Magazine, and Kendons.
Find out more
See Newsroom’s official announcement of this year’s winners
Read what our winners and finalists had to say on our winners page
For more information, contact:
Gregory Fortuin, Chair, WriteMark Plain English Awards Trust
021 465 254
Anne-Marie Chisnall December 4th, 2019
Posted In: 2019 People's Choice Awards, Brainstrain, People's Choice awards
Tags: Brain Strain Award, clear thinking, clear writing, Industry awards, jargon, jargon-busting, People's Choice Awards, plain English, plain language, power of plain English, writing for the public
Judge Matt Huntington, left, hands over a trophy to last year’s winner of the People’s Choice Best category, Troy Churton from the Commission for Financial Capability. Photo by Rebecca McMillan.
Awards media partner Newsroom will announce the winners of this year’s People’s Choice Awards on Thursday, 28 November.
We can’t wait to find out which of our finalists have come out tops. And we’re very excited to have the support of Newsroom to help us spread the word.
James Elliott — our fabulous and funny MC at Awards presentations for the last 5 years — is continuing his support for plain language by being our star announcer.
All sorts of goodies await the winner of the Best Plain English Communication
We know our judges have been thinking long and hard about which of the top four nominations in their category deserves to win. What can the finalists, all supported by members of the public, look forward to if they win?
First of all, we’re pretty sure they’ll be celebrating their award, knowing that their communication has had a positive impact in the world.
As well, thanks to our wonderful sponsors, the winner will walk away with some fabulous prizes.
They’ll be thrilled to receive the iconic trophy in steel and bronze by Wellington sculptor Campbell Maud. They’ll enjoy using the latest StyleWriter plain English editing software from Editor Software to craft future documents.
And we think they’ll be excited to extend their skills with a place on any of Write Limited’s 1-day open workshops.
A little bit of fun for our Brainstrain winner
Our Brainstrain judges are all industry experts and take their roles very seriously. Even so, we always present the Brainstrain Award with good humour. That’s why the winner of the Worst Brainstrain Communication gets the famous Brainstrain rubbish bin filled with sour worms.
Who’ll win the notorious rubbish bin full of sour worms this year? Photo by Rebecca McMillan.
Winners of our Brainstrain category need serious prizes too! They’ll also get:
- the latest StyleWriter plain English editing software from Editor Software
- 2 hours free consultancy from Write Limited to start transforming the document or webpage into plain English
- a place on any of Write Limited’s 1-day open workshops.
Good luck to all our People’s Choice finalists!
We look forward to finding out our winners on Thursday, 28 November. Why not join us?
Anne-Marie Chisnall November 20th, 2019
Posted In: 2019 People's Choice Awards, Brainstrain, People's Choice awards
Tags: Brain Strain Award, clear thinking, clear writing, Industry awards, jargon, jargon-busting, People's Choice Awards, plain English, plain language, power of plain English, writing for the public
Hands up who's excited about the upcoming Plain English Awards? Image by Jaime Lopes/Unsplash licence.
We’re encouraged by the amount of interest people are showing in next year’s Awards. We hope this is a sign that our goal of creating a public preference for plain English is working!
So that you’re ready when the time comes, here are the dates you need to know for the 2020 Awards.
- Entries open: Tuesday, 31 March
- Entries close: Friday, 29 May
- Shortlist announced: Thursday, 18 June
- Finalists announced: Thursday, 23 July
- Winners announced: Thursday, 20 August
Find out more about entering the 2020 Plain English Awards
Email us to find out about sponsorship options for next year’s Awards
Anne-Marie Chisnall November 18th, 2019
Posted In: 2020 Plain English Awards, Industry awards, Plain English Awards
Tags: clear thinking, clear writing, improved writing, Industry awards, jargon, jargon-busting, plain English, Plain English Awards, plain language, power of plain English, writing for the public
Our winners will be announced on 28 November. Image by Michael Vavro/Unsplash licence.
On Thursday, 28 November, lawyer and comedian James Elliott will announce this year’s winners on the Newsroom website. No more biting your nails in anticipation!
What’s making our Brainstrain judges cringe
Initial feedback from our judges in the Brainstrain category hints at a lot of work needed to bring some of the nominations up to par. Judges have even expressed concern that ‘documents of this standard are still being written’.
From what we know so far, our Brainstrain judges have been frustrated by excessive jargon and technical terms, poor flow, and vague and confusing words, among other gripes. One judge hinted that ‘documents like this used to be the norm, but that’s no longer the case as plain language steadily spreads’.
What’s making our Best Communication judges smile
In contrast to what our Brainstrain judges have been grappling with, judges in our Best Communication category have been reporting lots of good news. They’ve been reviewing nominations that are apparently engaging from the outset, sensitive to the reader, easy to navigate, and attractive. Feedback from one of our judges even implied that one of the nominations they’d reviewed was ‘fun to read’!
Make sure you check in to the Newsroom website on Thursday, 28 November. We’ll also direct you to the online announcement through our own website.
Anne-Marie Chisnall November 14th, 2019
Posted In: 2019 People's Choice Awards, Brainstrain, People's Choice awards
Tags: Brain Strain Award, clear thinking, clear writing, Industry awards, jargon, jargon-busting, People's Choice Awards, plain language, writing for the public
A beautiful handmade trophy is one of several prizes in store for Accuro Health Insurance. Image by A Beautiful Photo
After the first phase of judging in this year’s People’s Choice Awards, our two expert judging panels have agreed on their shortlists.
Who made it to our Best shortlist?
The following nominations have been shortlisted for our People’s Choice — Best Plain English Communication Award:
Who made it to our Worst shortlist?
The following nominations have been shortlisted for our People’s Choice — Worst Brainstrain Award:
- Auckland City Council — Proposed Plan Change letter
- Christchurch City Council — Te Wai Ora o Tāne Draft Integrated Water Strategy
- Rabo Capital Securities Limited — Redemption Notice letter
What happens next
Our judges will review all shortlisted entries in greater detail. They’ll then decide on this year’s finalists.
We’ll announce the finalists on Thursday, 17 October.
Our media partner, Newsroom, will announce this year’s winners on their website on Thursday, 28 November.
Anne-Marie Chisnall September 20th, 2019
Posted In: 2019 People's Choice Awards, Brainstrain, Shortlists
Tags: Brain Strain Award, clear thinking, clear writing, improved writing, Industry awards, jargon, jargon-busting, People's Choice Awards, writing for the public
Who’s the best and who’s the worst? Our panel of expert judges will make this year’s tough decisions. Image by Emily Morter. Unsplash licence.
Every year we’re honoured to enlist the support of plain language specialists from around New Zealand and the world to judge entries and nominations in our Awards. This year’s People’s Choice Awards are no different.
The exciting task of deciding who’s best
For our Best Communication category, we’re delighted to announce Deanna Lorianni, communications strategist from Virginia, USA, as panel chair. She’ll be joined by plain language specialists Emma Fossey in Scotland and Paula Shelton in Auckland. Together Deanna, Emma, and Paula will make the tough decision on which of your nominations is this year’s plain language superstar.
The difficult job of sorting bad from worse
For our Brainstrain category, we’re lucky enough to have the expert eye of two judges who’ve been part of this panel for several years: Simon Hertnon from Nakedize, who’ll be chairing the panel, and Sue Chetwin from Consumer — we’re excited to have them back! Simon and Sue will be joined by the equally valuable Paula van Gemen, plain language specialist from the Netherlands.
Read more about who’s on this year’s judging panels
Nicola Welby August 22nd, 2019
Posted In: 2019 People's Choice Awards, Judges
Tags: Best Plain English Communication, Brainstrain, clear thinking, clear writing, Industry awards, jargon, jargon-busting, PEA, People's Choice Awards, plain English, Plain English Awards, plain language, power of plain English, Worst Brainstrain, writing for the public
Do you know of a document that makes about as much sense as a bear doing aquayoga? Let us know! Image by Ryan Grewell. Unsplash licence.
It shouldn’t take more than one reading to decipher a passage of text.
How often do you ponder a passage of text that you just can’t untangle on one reading? Every day, I expect. Today’s special for me was an email from a software firm that included terms like ‘personalisation’, ‘confidentiality provision’, ‘ecosystem partners’, ‘beta participants’, ‘busywork’ — and more!
One or two of these terms I could manage and, to be fair, the writer was trying to summarise a larger document that was even more complex. But the two very long paragraphs in the email were jam-packed with similar terms. So the overall result was that the email missed its mark. The text was dense and difficult to decipher, so I didn’t really bother to try.
Tell us about giving up on gobbledygook
Gobbledygook hides the main messages. The reader has to struggle to understand. And that makes our busy lives even busier. If they give up, they’ve wasted their time. It’s not okay.
The People’s Choice Awards give you the chance to find examples of gobbledygook in everyday communications and dob them in. Nominate the worst communications you’ve found for the Brainstrain Award. You can nominate documents or webpages from government or business organisations.
We’d love to hear from you so we can help to stamp out gobbledygook. This is your chance to change the way New Zealand communicates!
Find out how to nominate here
Find out about the 2018 Brainstrain winner here
Nicola Welby August 19th, 2019
Posted In: 2019 People's Choice Awards, Brainstrain
Tags: Brain Strain Award, clear thinking, clear writing, improved writing, Industry awards, jargon, jargon-busting, PEA, People's Choice Awards, plain English, Plain English Awards, plain language, power of plain English, writing for the public
Care about clarity? The People's Choice Awards are for you! Image by Alyssa Stevenson. Unsplash licence.
The People’s Choice Awards are the perfect opportunity for all organisations to get recognition for their clear communications.
Are you comfortable shouting from the rooftops about your fabulously clear documents? Or do you keep your clear communications a best-kept secret — just for your customers?
Whether you’re a tall poppy or a shrinking violet, the Plain English Awards are a great way to get recognition for all the great work you’re doing to make New Zealand a country of clarity.
How does your document or webpage get nominated for an Award?
You can’t enter it yourself — it’s up to members of the public to do that. That’s why they’re called the People’s Choice Awards, of course! But you’re more than welcome to point them in the right direction.
Shout from the rooftops
Have you got a great document that you think is worthy of the Best Communication Award? Why not use social media to let the world know. If people think your document is a great example of clear communication, they can nominate it in the Awards.
Encourage your customers
Let your customers know through your newsletters and website that you’d love them to show how much they admire your document by nominating it in the People’s Choice.
It’s free to nominate
Nominations are free of charge for the People’s Choice Awards. Here’s how people can nominate for the Best Communication Award
https://www.plainlanguageawards.org.nz/2019-peoples-choice-best-award/
Nicola Welby July 22nd, 2019
Posted In: 2019 People's Choice Awards
Tags: clear thinking, clear writing, Industry awards, jargon, jargon-busting, People's Choice Awards, writing for the public
