Plain Language Awards

Celebrate the stories of our clearest business communicators

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Shine the light on clear communication | Photo of colourful lights and reflections on Whairepo Lagoon by Ann Kilpatrick on Excio


Write and its sister company WriteMark are the founding sponsors of the Plain Language Awards — raising the bar for clear communication in New Zealand, and now in Australia too. Both Write and WriteMark are continuing their support for the Awards in 2022 as major sponsors.

Write chief executive Lynda Harris sees sponsorship of the Plain Language Awards as another way Write can champion the positive impact that clear communication has on people’s lives.

Lynda says:

We support the Awards because they celebrate clear communication in business and government organisations. Everyone who enters the Awards, or who nominates a People’s Choice entry, is doing their bit to make the world a clearer place.

We believe that everyone in the community has the ethical and democratic right to understand communications that are central to their lives — government forms, legal documents, financial applications and agreements, terms and conditions, and more.

Ultimately, we want people to be able to understand important information. When that information is as clear as possible, they can make decisions more easily — especially those related to health, financial, and legal matters.


Let’s get the plain language message out

The Awards celebrate the communicators who create clear, accessible documents and websites. And in doing so, the Awards help to share the message that we all benefit from plain language in everyday life.

Plain language enables us all to participate more easily in society and make important legal, financial, and health decisions based on better understanding. That’s got to be a good outcome!

Check out the Awards categories for 2022


Are you willing to join the call for clear communication?

A plain language approach to communication means truly committing to putting customers and colleagues first — a culture-changing shift in how business and society operate. Our sponsors are joining the call for fairer, clearer communication from all sectors.

If you’re interested in supporting the 2022 Plain Language Awards, please get in touch. We’d love to hear from you and have you on our team.

Meet our sponsors

Become a sponsor

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We’ve got lots to celebrate this year! | Photo by Sharon McCutcheon on Unsplash


Join us to celebrate our finalists and winners at our virtual Awards ceremony on Thursday, 14 October.

Our people are at the heart of what we do

Every year we have more people involved in the Awards than you’d expect. Many of these people are behind the scenes and plenty of them not in the limelight.

We love getting lots of our people together at the end of the Awards season to celebrate our finalists and winners, and promote the benefits of clear communication. Our Awards ceremony usually happens in person, but this year we need to think differently.


We’ll celebrate online for 2021

We knew from the outset that we’d need to think laterally when planning for our 2021 ceremony. So, in place of our in-person event, we’re going to run our Awards ceremony online.

We’ll miss being able to applaud our winners in person. At the same time, we’re excited about the many opportunities running an online ceremony gives us. We definitely won’t have a seat limit in 2021! And we’re going to run the ceremony at a time that works better for some our overseas judges and entrants. A flow-on benefit will be that you’ll be able to join during the day if you’re in New Zealand.

Our Awards ceremony is right in the middle of International Plain Language Week too. So you’ve got a readymade way to get involved in an international event that celebrates clarity.

So come along, grab your friends and supporters, and join us at our online Awards ceremony. We’ll have more details for you soon. For now, make sure you pencil in 11am until 1pm on Thursday, 14 October to celebrate with us!

Oh, and did we say that registrations will be free of charge this year? See you in October!


Who’s in the running for an award in 2021?

Huge thanks to our sponsors, who make the Plain English Awards possible


Posted In: 2021 Plain English Awards, Awards ceremony, Communications, Finalists, Judges, People's Choice awards, Plain English Awards, Winners

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Calling all our Australian friends: It’s time to celebrate your successes in clear communication | Photo by Karl Anderson on Unsplash


Plain language is important to us here in New Zealand. It’s also a big thing in Australia. At the moment, Australia doesn’t have any awards celebrating clear communication.

Let’s not beat around the bush! After recognising the gap and fielding several enquiries, we’re opening up entries to Australia.

Haere mai, Australian plain language enthusiasts!

We’re excited to now be welcoming entries from any individual or organisation in Australia, as well as New Zealand. You’d just need to meet the same conditions as entrants do here: See our terms and conditions

You’ll also need to be an organisation that’s registered in Australia, or have a registered Australian address.

The standard entry fee for people in Australia will be AUD$125, and AUD$65 for registered charities.


Australian-based entries are welcome for any Awards categories

From Champion Organisation through to Best Plain English Legal Document, people and businesses in Australia are welcome to enter any of our categories. You can also nominate the good and the bad in our two People’s Choice categories: the Best Plain English Communication and the Worst Brainstrain Communication.

So what are you waiting for? It’s time to get entering!

Entries are open until 31 July

Read about how to enter


Posted In: 2021 Plain English Awards, Australian clear communication awards, Communications, People's Choice awards, Plain English Awards

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We’re excited to announce that entries are open! | Photo by James Lee on Unsplash


The Awards are officially open for entries in all categories. After a break in 2020, the Awards are back for 2021 — and they’re better than ever! We all saw the amazing benefits of clear and plain communications from the Government and health agencies. This heightened awareness of clear communication has set the scene beautifully for the return of the Plain English Awards.

Here’s what you need to know about the Awards in 2021. We’ve got a new unifying theme for the Awards, a combination of new and familiar judges, and all your favourite categories.


Tell the story of your plain language project

This year we’ve introduced a Story theme — and we’re offering you the chance to share your plain language stories through our video gallery. We’re particularly looking for people in workplaces to share stories about the benefits of their plain language projects. No project is too big or too small!

These stories will inspire others to embrace the benefits of plain language for organisations and their customers. We hope the gallery will become a go-to resource for people to get plain language inspiration.

Our judges and sponsors are joining in the fun as well. You can share a video without needing to enter the Awards. But we hope you’ll feel inspired to enter once you read about the available categories.

Check out the first videos in the gallery


Meet our judging panel

From Dunedin to Denver, Gisborne to Edinburgh, this year’s judging panel is made up of plain language experts from around New Zealand and the world. You’ve met some of them before and others are joining us for the first time in 2021. Together they make up an experienced and insightful team of plain language pros!

Find out more about this year’s judges


Choose your Awards category and get your entry ready

The Awards have a range of categories to suit almost every type of document (and websites).

If you’re starting off or pressed for time, you might consider entering the short and sweet Best Plain English Sentence Transformation. If you’ve transformed a whole document, you might be ready for the Best Plain English Turnaround. You can enter a Best Plain English Document or Website — with a choice of public or private sector.

For specialist business documents, you’ll find a Best Plain English Legal Document category and Best Plain English Annual Report. We’re seeing some of the finest examples of these documents coming through, with the quality of entries rising every year.

Specialist technical communicators have a category just for them. And those working on a team project or an organisation-wide project can enter the Champion categories.

Discover whether you’re a contender for the Champion category

Get some inspiration for the Sentence Transformation category

Review all the categories and find out how to enter


Nominate a best or worst communication

The Awards also include two categories that any member of the public can nominate communications for, to be judged by our People’s Choice judging panel. These are the People’s Choice Best Plain English Communication and the Worst Brainstrain Communication categories. These categories are always lots of fun — we love giving a voice to all of New Zealand.

Read about the People’s Choice in 2019

Get involved in the 2021 People’s Choice awards


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A beautiful handmade trophy is one of several prizes in store for Accuro Health Insurance. Image by A Beautiful Photo

Winners in the 14th annual People’s Choice Awards were announced by Awards media partner Newsroom last week. The People’s Choice Awards recognise the best and worst in government and corporate communications, nominated anonymously by members of the public.


Accuro Health Insurance comes out tops

The award for the People’s Choice — Best Plain English Communication goes to Accuro Health Insurance for their website.
See the official announcement on the Newsroom website

The person who nominated this website said:

It’s a beautifully clear, simple website. I found it clear and logical.

The international panel of judges said about this entry:

This website is a very good example of plain English used to support a business to communicate clearly and in an engaging way with as many New Zealand residents and citizens as possible. I’d expect it to have a positive impact on sales to new customers and existing customer retention and engagement.

This is a very strong site. It gives a great first impression, drawing the reader in from the start. This is then followed up by concise and engaging content, and a simple-to-navigate layout that makes it easy for readers to find and do what they need to.

[Accuro has] done a good job creating a user experience that is clear and helpful, which is refreshing for an insurance organisation.

Image, James Elliot from Newsroom

Lawyer, comedian and Awards MC James Elliott announced winners on the Newsroom website.

Bad news for Auckland Council

The award for the People’s Choice — Worst Brainstrain Communication goes to Auckland Council for its Proposed Plan Change letter.
See the official announcement on the Newsroom website

The person who nominated this document said:

A good friend of mine came in waving her [copy of this letter] at me, saying she had a Master’s degree in English and couldn’t understand a word of it.

The international panel of judges said about this entry:

This document is very difficult to understand, which disturbs me because it seems very important for landowners. Also, the writer portrays the content as unimportant, but I don’t think it is so, and this makes me suspicious.

The council is trying to bring a planning change to the attention of its ratepayers and residents. But it has failed miserably to think about how to get that message across in plain language. [The letter] appears to be written for people who understand council processes, not for those who will be most affected by the change.

The third component of this communication is already written in plain language, so the skills to write the rest in plain language exist. This is poor performance for a very important matter, and a huge opportunity missed. Many residents were frustrated by this communication.

New Zealanders continue to benefit after 14 years

The People’s Choice Awards are held each year and form part of the Plain English Awards. The full Plain English Awards are held every second year. Entries for the 2020 Plain English Awards will open at the end of March 2020.

After 14 years of Awards, New Zealanders continue to reap the benefits of business and government using clear communication to engage with their clients, consumers, and customers. The Awards reinforce the element of care that lies behind reader-focused communications.

Awards founder (and CE of plain language consultancy Write Limited) Lynda Harris said care is one of the qualities associated with plain English that’s closest to her heart.

People who choose to communicate in plain English do, by definition, care about their readers. They put the needs of their readers first as they think and write. They care about people, impact, and outcomes.

Awards sponsors

Sponsors for this year’s Awards included WriteMark, Write Limited, Wright Family Foundation, Graphic Solutions, Newsroom, printing.com, MoneyHub, and Consumer NZ.

Other sponsors, whose contributions to the Awards were invaluable, are Editor Software (United Kingdom), JUNO Investing Magazine, and Kendons.

Find out more

See Newsroom’s official announcement of this year’s winners

Read what our winners and finalists had to say on our winners page

For more information, contact:
Gregory Fortuin, Chair, WriteMark Plain English Awards Trust
021 465 254

Posted In: 2019 People's Choice Awards, Brainstrain, People's Choice awards

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Judge Matt Huntington, left, hands over a trophy to last year’s winner of the People’s Choice Best category, Troy Churton from the Commission for Financial Capability. Photo by Rebecca McMillan.

Awards media partner Newsroom will announce the winners of this year’s People’s Choice Awards on Thursday, 28 November.


We can’t wait to find out which of our finalists have come out tops. And we’re very excited to have the support of Newsroom to help us spread the word.
James Elliott — our fabulous and funny MC at Awards presentations for the last 5 years — is continuing his support for plain language by being our star announcer.

All sorts of goodies await the winner of the Best Plain English Communication

We know our judges have been thinking long and hard about which of the top four nominations in their category deserves to win. What can the finalists, all supported by members of the public, look forward to if they win?

First of all, we’re pretty sure they’ll be celebrating their award, knowing that their communication has had a positive impact in the world.

As well, thanks to our wonderful sponsors, the winner will walk away with some fabulous prizes.

They’ll be thrilled to receive the iconic trophy in steel and bronze by Wellington sculptor Campbell Maud. They’ll enjoy using the latest StyleWriter plain English editing software from Editor Software to craft future documents.

And we think they’ll be excited to extend their skills with a place on any of Write Limited’s 1-day open workshops.

A little bit of fun for our Brainstrain winner

Our Brainstrain judges are all industry experts and take their roles very seriously. Even so, we always present the Brainstrain Award with good humour. That’s why the winner of the Worst Brainstrain Communication gets the famous Brainstrain rubbish bin filled with sour worms.

Image, winner's bucket of gummy worms from the People's Choice Awards 2018

Who’ll win the notorious rubbish bin full of sour worms this year? Photo by Rebecca McMillan.

Winners of our Brainstrain category need serious prizes too! They’ll also get:

  • the latest StyleWriter plain English editing software from Editor Software
  • 2 hours free consultancy from Write Limited to start transforming the document or webpage into plain English
  • a place on any of Write Limited’s 1-day open workshops.

Good luck to all our People’s Choice finalists!

We look forward to finding out our winners on Thursday, 28 November. Why not join us?

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Our winners will be announced on 28 November. Image by Michael Vavro/Unsplash licence.

On Thursday, 28 November, lawyer and comedian James Elliott will announce this year’s winners on the Newsroom website. No more biting your nails in anticipation!


What’s making our Brainstrain judges cringe

Initial feedback from our judges in the Brainstrain category hints at a lot of work needed to bring some of the nominations up to par. Judges have even expressed concern that ‘documents of this standard are still being written’.

From what we know so far, our Brainstrain judges have been frustrated by excessive jargon and technical terms, poor flow, and vague and confusing words, among other gripes. One judge hinted that ‘documents like this used to be the norm, but that’s no longer the case as plain language steadily spreads’.

What’s making our Best Communication judges smile

In contrast to what our Brainstrain judges have been grappling with, judges in our Best Communication category have been reporting lots of good news. They’ve been reviewing nominations that are apparently engaging from the outset, sensitive to the reader, easy to navigate, and attractive. Feedback from one of our judges even implied that one of the nominations they’d reviewed was ‘fun to read’!

Make sure you check in to the Newsroom website on Thursday, 28 November. We’ll also direct you to the online announcement through our own website.

Posted In: 2019 People's Choice Awards, Brainstrain, People's Choice awards

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A beautiful handmade trophy is one of several prizes in store for Accuro Health Insurance. Image by A Beautiful Photo

After the first phase of judging in this year’s People’s Choice Awards, our two expert judging panels have agreed on their shortlists.


Who made it to our Best shortlist?

The following nominations have been shortlisted for our People’s Choice — Best Plain English Communication Award:

Who made it to our Worst shortlist?

The following nominations have been shortlisted for our People’s Choice — Worst Brainstrain Award:

  • Auckland City Council — Proposed Plan Change letter
  • Christchurch City Council — Te Wai Ora o Tāne Draft Integrated Water Strategy
  • Rabo Capital Securities Limited — Redemption Notice letter

What happens next

Our judges will review all shortlisted entries in greater detail. They’ll then decide on this year’s finalists.
We’ll announce the finalists on Thursday, 17 October.
Our media partner, Newsroom, will announce this year’s winners on their website on Thursday, 28 November.

Posted In: 2019 People's Choice Awards, Brainstrain, Shortlists

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We're proud to let you know that the independent news and current affairs website Newsroom is our official media partner for 2019. Image by Sofiya Levchenko. Unsplash licence.

Working alone has its benefits. But joining forces with someone else can be even better.


We’re excited to announce that we have an official media partner for this year’s People’s Choice Awards — the independent news and current affairs website Newsroom. Many of you will know Newsroom, a New Zealand site with a team of award-winning journalists. This team produces quality written and video stories that set the national news agenda and inform intelligent conversations at every level of New Zealand life.

Focusing on people, progress, and democracy

One of the many traits we love about Newsroom is their focus on delivering ‘in-depth storytelling for thinking audiences with an interest in the people, progress, and democracy of Aotearoa’.

‘Newsroom and the Awards share some important values,’ says Gregory Fortuin, Chair of the WriteMark Plain English Awards Trust.

‘We’re both interested in the progress of Aotearoa and in how New Zealanders exercise their democratic rights. At the Awards we believe that clear communication is the democratic right of every New Zealander.’

What this partnership means for the Awards

As our media partner, Newsroom will be helping to spread the word about our Awards. They’ll also officially announce our winners on Thursday, 28 November. We’ll direct you to their site for these announcements, if you don’t get there earlier. And all other announcements, including shortlists and finalists, will continue to be published on our Awards site.

When to look out for results

Our judges’ decisions will be announced on the following dates.

Posted In: 2019 People's Choice Awards

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Who’s the best and who’s the worst? Our panel of expert judges will make this year’s tough decisions. Image by Emily Morter. Unsplash licence.

Every year we’re honoured to enlist the support of plain language specialists from around New Zealand and the world to judge entries and nominations in our Awards. This year’s People’s Choice Awards are no different.


The exciting task of deciding who’s best

For our Best Communication category, we’re delighted to announce Deanna Lorianni, communications strategist from Virginia, USA, as panel chair. She’ll be joined by plain language specialists Emma Fossey in Scotland and Paula Shelton in Auckland. Together Deanna, Emma, and Paula will make the tough decision on which of your nominations is this year’s plain language superstar.

The difficult job of sorting bad from worse

For our Brainstrain category, we’re lucky enough to have the expert eye of two judges who’ve been part of this panel for several years: Simon Hertnon from Nakedize, who’ll be chairing the panel, and Sue Chetwin from Consumer — we’re excited to have them back! Simon and Sue will be joined by the equally valuable Paula van Gemen, plain language specialist from the Netherlands.

Read more about who’s on this year’s judging panels

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