Lead judge: Best Plain Language Website — Public Sector

Client Relationship Manager at the Plain English Foundation,
Sydney, Australia

Elizabeth is a plain English editor and account manager, who works for one of Australia’s most well-known plain language training and editing companies. As an editor, she’s worked on all kinds of documents, including websites, self-audit tools, and complex manuals with 100+ pages. As an account manager, she works with clients to help them achieve their plain language goals.

In all her work she strives to put the reader first and encourages others to do the same. She casts her plain English eye over almost everything she reads, and loves it when she comes across reader-centric materials from big corporates or government agencies.

I get a real buzz when I see plain language in action. Nothing pleases me more than a letter from my bank that has clear headings, a logical structure, short sentences, active verbs, and first-person pronouns! It makes me feel like we’re getting somewhere.

And I get optimistic about the idea that one day all our corporates and governments will be on board and realise the value of putting the reader at the heart of all their communications.

Meet the judges for the Plain Language Awards

How the judging process works