Plain Language Awards

Celebrate the stories of our clearest business communicators

Finalist: Best Plain English Document — Private Sector 2015

ANZ Investments

Document name

KiwiSaver Scheme Investment Statement

Judges’ comment

This document has a clear title and purpose on the first couple of pages. The contents page could be clearer, with a more distinct line between the information required by regulations and the information that sells the KiwiSaver scheme.

Overall the KiwiSaver Scheme Investment Statement is good looking and nicely laid out. We can tell you’ve tried hard to be transparent. You’ve created a respectful document that shows you understand what’s at stake for the reader.

Media statement

ANZ Wealth is pleased to be a finalist for the Best Plain English Document.

KiwiSaver is a complex product with long-term implications. We want to ensure our members have a thorough understanding of KiwiSaver before joining. The ANZ KiwiSaver Scheme investment statement provides customers with all of the information they need to know, in a way that is easy to understand.

Our ANZ KiwiSaver Scheme investment statement was a previous winner of a plain English award. We have continued to refine and improve the document following feedback from our members and staff. This reflects our ongoing commitment to communicating clearly and effectively with our customers.