National Emergency Management Agency

Document name

Catastrophic Event Handbook

Judges’ comments

The judges described this handbook as a big success and a triumph in information design. They noted that creating such a comprehensive document by pulling together key information from many agencies is a major achievement. The judges praised the relevant and thorough content for a very complex subject, calling the handbook a key resource for the sector.

The document is very well-structured and easy for readers to navigate. The judges found its logical flow makes perfect sense, and they were impressed by the clear and consistent headings and sections. The action-oriented parts of the handbook are especially thorough and well-organised. Design features like clickable tabs also make it easy for users to find the information they need.

Media statement

We The National Emergency Management Agency (NEMA)’s Catastrophic Event Handbook has been named a finalist in the 2025 Plain Language Awards. In a crisis, clarity is key. The Handbook is a vital tool for guiding government agencies, emergency management partners and communities through New Zealand’s most challenging disasters, ensuring critical information is easy to understand and apply, even in high-pressure situations.

The Handbook aims to instil confidence and provide clear guidance for decision-makers and responders, so a plain language approach was essential. Key features include an intuitive structure, accessible language, and visual tools like colour-coded workstreams to support quick decision-making.

“NEMA is committed to creating clear and practical resources for New Zealand’s emergency management efforts, and this recognition is something we’re really proud of,” NEMA’s Director of Civil Defence Emergency Management John Price says.

“The Handbook has already been adopted by several agencies to improve their planning processes, with users praising its clarity and usability.”

NEMA will keep the Handbook updated to meet the evolving needs of New Zealand’s emergency management sector.

For more information, visit www.civildefence.govt.nz.

Chris Morris
Senior Advisor – Planning
National Emergency Management Agency