Plain Language Awards

Celebrate the stories of our clearest business communicators

Winner: Best Plain English Annual Report 2015


Sponsor Dee Radhakrishnan (NZ Super) with Tatiana Mes

Document name

2015 Mercer KiwiSaver Scheme Annual Report

Judges’ comment

This report communicates important performance and financial results to members in multi-media formats.

This is a strong example of how a static document can be successfully adapted to an engaging, dynamic online version.

The report is an outstanding example of a smooth, effective transition between hard copy and online versions. The report successfully meets the challenges of successfully compiling large amounts of information in a clear, concise, complete, and personal manner. We were able to get the meaning on the first read. This is the sort of KiwiSaver annual report we’d all like to receive.

Media statement

At Mercer, our responsibility does not end with managing our customers’ retirement assets — we are committed to helping improve the financial literacy of our customers.

One of the ways we do this is by providing customers with clear, straightforward communications that help them understand and engage with their personal finances.

Each year we aim to improve the design and delivery of the Mercer KiwiSaver scheme annual report, and in 2015 we set the benchmark even higher.

We’re very proud that this effort has been recognised in the WriteMark Plain English Awards.