Plain Language Awards

Celebrate the stories of our clearest business communicators

Finalist: Best Plain English Technical Communicator 2014

Xero — Kylie McGrath

Judges’ comment

The strongest of three excellent entries from Xero, a standout due to its exceptional clarity and its use of the Quickbooks example for users new to Xero’s software. The use of examples, and calling out questions and issues of concern to new users, makes this genuinely helpful. Quality documentation like this is surely part of what makes the Xero product so successful.

Media statement

I’m thrilled to be named as a finalist in the Best Plain English Technical Communicator category.

I’m a technical writer in Xero’s Help Centre team. We’re passionate about plain English and want to make life easier for thousands of small businesses around the world. We’ve had multiple finalist placings in the Awards over the past few years, and we’re proud that experts continue to recognise our commitment to plain English.

Xero is online accounting software for small businesses.  

Kylie McGrath