Plain Language Awards

Celebrate the stories of our clearest business communicators

Judge: Best Plain Language Legal Document

Senior Content Designer, Xero, Wellington, New Zealand

James is an advocate for plain language, with experience across a wide range of technical and strategic topics.

Xero provides online accounting software and tools for small businesses, accountants, and bookkeepers. James’s team provides content design expertise – helping customers to use Xero with ease and confidence.

James has over 10 years of experience consulting on plain language, developing content strategy, creating and critiquing information architecture, and working with designers on user experience (UX) and interaction design.

James has an engineering background, and has worked with the European Commission and Parliament, New Zealand corporates, and government agencies. He has also led a global industry consortium, and managed teams working across multiple disciplines.

Meet the judges for the Plain Language Awards

How the judging process works